Circuit Festival Asia

PRIVACY POLICY – WHITE PARTY BANGKOK / CIRCUIT FESTIVAL ASIA

Welcome to the White Party Bangkok / Circuit Festival Asia privacy policy. This document helps you understand what data we collect, why we collect it and your rights regarding your personal information.

Last updated: 11 February 2026

DATA CONTROLLER
Cloud 9 Incorporation Co., Ltd.
276 Soi Ladphrao 107 (Deesomchoke)
Klongjan, Bangkapi, Bangkok 10240, Thailand
Email: info@cloud9.co.th

INTRODUCTION
This Privacy Policy explains how personal data is collected, used and protected in accordance with the Thailand Personal Data Protection Act B.E. 2562 (PDPA).

DATA WE COLLECT
We may collect, directly or through third parties:
• Usage data and tracking tools
• Session statistics, clicks, interactions and browsing behavior
• Email, name, phone number and account credentials
• Billing, shipping and payment information
• Order ID and purchase history
• Device identifiers and advertising identifiers
• Event attendance and access control information

Users are responsible for any third‑party data they provide.

METHOD AND PLACE OF PROCESSING
We implement appropriate technical and organizational security measures to prevent unauthorized access, disclosure, alteration or destruction of personal data. Data may be processed by authorized staff and service providers (IT providers, hosting services, ticketing platforms, marketing providers, security companies).

Data may be processed in Thailand or other countries where our service providers operate, with appropriate safeguards.

PURPOSE OF PROCESSING
We process personal data to:
• Provide and manage ticketing services
• Allow event access and ensure security
• Customer communication and support
• Marketing and promotional communication (with consent)
• Analytics and service improvement
• Fraud prevention and abuse detection
• Legal compliance and cooperation with authorities

LEGAL BASIS (PDPA)
Processing is based on consent, contractual necessity, legal obligation, legitimate interest and vital interests (safety or emergency situations).

DATA SHARING
We may share data with payment processors, ticketing platforms, marketing providers, IT suppliers, security personnel and authorities when legally required.

DATA RETENTION
Data is retained only as long as necessary for event operation, legal obligations and dispute resolution, after which it is securely deleted or anonymized.

USER RIGHTS
Users may request access, correction, deletion, restriction, objection, data portability or withdrawal of consent by contacting the Data Controller.

COOKIES AND TRACKING
We use cookies and similar technologies for functionality, analytics and marketing purposes (where consent is required).

CHANGES TO THIS POLICY
We may update this policy at any time. The latest version will always be available on our website.

Resumen de privacidad

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