Welcome Point

Location: The Zign Hotel (lobby floor)
Operating Hours: Fri May 30th, 2025 from 3pm – 7pm

地点：The Zign Hotel （酒店大厅）
营业时间：2025 年 5 月 30 日星期五下午 3 點至晚上 7 點

Before collecting your wristbands, you must pre-register your e-ticket (Pre-registration opens May 20). During this process, you can update the ticket name, which must match your ID at pick-up.

After successful pre-registration, you’ll receive a QR code via email to redeem your wristbands at the Welcome Point at The Zign Hotel or the venue’s box office. Show the QR code on your mobile device or bring a printout.

You may collect wristbands for friends if you have their order confirmation, pre-registered QR code, and a copy of their ID (digital or printed).

If your wristband is cut or damaged, you can replace it at the Wristband Pick-Up Point for a 500 THB fee—remaining credits will transfer if you bring the old wristband.

Lost or stolen wristbands must be repurchased at the door price for individual tickets or the advance tier price for All Night Parties passes. Credits on lost or stolen wristbands cannot be transferred.

If you have any questions, please contact Ticketmelon
Call : + (66) 2 026 3068 (10:30am – 6pm GMT +7)
Email : support@ticketmelon.com
Line : @ticketmelon

如何获取您的手腕带？

在领取腕带之前，您须要先注册您的电子门票以及更新门票上的姓名，您在领取腕带时的姓名必须与门票上的姓名一致。 （预注册于 2025 年 5 月 20 日开始）。

预登记成功后，您将通过电子邮件收到二维码，您将使用该二维码兑换派对腕带。 在营业时间内 Zign 酒店前台兑换同时也可以在场地的售票处兑换。可以通过打印二维码的方式或在您的手机上显示二维码以进行兑换。

您可以替朋友领取腕带，提前准备他们订单确认信息、预先注册的二维码和他们的身份证复印件（电子版或印刷版即可）。

注意 – 任何丢失的腕带必须重新购买才能入场。 损坏或切断的腕带需要支付 500 泰铢的费用进行更换（必须携带旧腕带才能更换）。

如果您有任何问题，请联系 ticketmelon

电话：+(66)2-026-3068 (10:30am – 6pm GMT +7)
邮箱: support@ticketmelon.com
Line: @ticketmelon