LOCATION & HOURS
Location: The Zign Hotel (lobby floor, Tower B)
Operating Hours: Fri Jun 19, 2026 from 3pm – 7pm
HOW TO COLLECT MY WRISTBANDS?
Before collecting your wristbands, you must pre-register your ticket. Pre-registration opens on June 10, 2026. During this process, you may update the ticket name, which must match your ID at wristband pick-up.
After successful pre-registration, you will receive a QR code by email, which you can use to redeem your wristbands at the Welcome Point at The Zign Hotel or at the venue box office. Please present the QR code on your mobile device or bring a printed copy.
You may collect wristbands on behalf of friends if you have their order confirmation, pre-registered QR code, and a copy of their ID (digital or printed).
Damaged wristbands
If your wristband is cut or damaged, it can be replaced for a THB 500 fee. Any remaining credits will be transferred if you bring the old wristband.
Lost or stolen wristbands
Lost or stolen wristbands must be repurchased. Credits on lost or stolen wristbands cannot be transferred.
If you have any questions, please contact Ticketmelon
Call: + (66) 2 026 3068 (10:30am – 6pm GMT +7)
Email: support@ticketmelon.com
Line: @ticketmelon